Hartwell Legal is fictional; the design conditions are representative.
The study moves from diagnosis, through prioritized recommendations, to a proposed homepage designed to communicate credibility and make contact easier.
Diagnosis · recommendations · redesign
Three views of the same strategic process.
This concise example establishes the method. A full engagement can apply the same analysis across a much larger site.
01
Existing homepage + review callouts
Diagnostic review of an outdated professional website.
The existing page relies on generic imagery, undifferentiated language and dense copy. The callouts identify both visible weaknesses and missing information.
Serving North Atlanta since 1998 Call 770-555-0142
HARTWELL& ASSOCIATES, P.C.
HomeFirm ProfilePractice AreasResourcesContact
Experience You Can Trust
Providing quality legal services to individuals and businesses throughout Georgia.
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Estate Planning
Wills, trusts, powers of attorney and comprehensive planning services.
Read more »Business Law
Providing practical and effective representation for business matters.
Read more »Probate
Experienced guidance through probate and estate administration.
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Welcome to Hartwell & Associates
Our firm is committed to providing high quality legal representation and personal service to every client. With extensive experience in a wide range of legal matters, we work diligently to understand each client's individual needs and provide effective solutions.
1Generic stock image2Where is the attorney?3“Experience” is not a value proposition4Primary action is buried5Dense, firm-centered copy6No proof before the ask7Navigation belongs to another era
02
Recommendations + expected outcomes
Each recommendation is tied to a practical benefit.
The middle phase removes the visual noise and states the logic plainly: the proposed change, its rationale and its likely effect.
What to fixWhy it matters / benefit
01Put Elena front and center.
Replace legal stock photography with an authentic attorney portrait.
→Trust begins with a person.
Clients immediately see who will guide them and feel the intimacy of a boutique practice.
02Say who the firm helps.
Replace “Experience You Can Trust” with a specific, client-centered promise.
→Relevance becomes immediate.
The right visitor recognizes their problem and knows they have arrived in the right place.
03Create one dominant action.
Use “Schedule a conversation” consistently from the first screen to the close.
→Interest has somewhere to go.
Less hesitation, fewer dead ends and a clearer path from confidence to contact.
04Bring proof above the fold.
Surface experience, personal attention, client rating and local roots early.
→Confidence forms faster.
Credibility answers doubt before the visitor has time to question the firm.
05Organize services around decisions.
Replace broad practice labels with clear, scannable help for real situations.
→Visitors can self-qualify.
They answer “Can you help me?” in seconds without decoding legal terminology.
06Let the page breathe.
Shorten the copy, strengthen hierarchy and create purposeful white space.
→The firm feels calm and capable.
A clear experience signals clear thinking—the quality clients are hiring.
03
Proposed homepage
A clearer, more credible client experience.
The proposed page introduces the attorney, states the firm's value with specificity, establishes proof early and provides a direct path to contact.
Proposed direction
Personal counsel for life's important decisions
HARTWELLLEGALEstate & Business Counsel
ServicesAbout ElenaInsightsContactSchedule a conversation
Clear advice. Personal attention.
Protect what you've built. Plan what comes next.
Estate planning and business counsel for families and entrepreneurs across North Atlanta.
Schedule a conversationCall 770-555-0142
25+Years of experience1:1Attorney attention★ 5.0Client ratingGARooted in North Atlanta
How we help
Legal guidance for the decisions that shape your future.
Estate Planning
Thoughtful plans that protect the people and priorities that matter most.
Business Counsel
Practical advice for forming, growing and protecting your company.
Probate & Estates
Steady guidance through administration, transitions and difficult moments.
Meet your attorney
Experienced counsel should still feel personal.
Elena Hartwell combines clear legal judgment with the attention of a true neighborhood practice. You will understand your options, know what happens next and work directly with the attorney responsible for your matter.
Ready when you are.Let's make the next decision a confident one.Schedule a conversation →
The redesign resolves the issues identified in the original review.
A separate body of original work about artificial intelligence, work, design and the gap between what technology promises and what people endure.
01
Smart Cities
02
Containment Protocols
03
AlphaForecast 4.0
04
Legal AI
05
The AGI Genie
06
Obsolescence
07
Mondays
08
AGI’s Shadow
09
The Turing Test
10
Unintended Consequences
11
Human Verification
About Austin
I study what prospective clients see before a firm gets the chance to explain itself.
I’m a Peachtree Corners–based visual strategist, website reviewer and editorial designer with more than twenty years of experience in creative direction, publishing and illustration.
I focus on boutique and small law practices whose expertise has outgrown their website—combining blunt diagnosis with a clear, practical and beautiful path forward.
My wife, Cary, and I have lived in the Peachtree Forest community for more than a decade, and much of my career has been rooted in Peachtree Corners and neighboring Norcross.